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Mintel Key Account Manager (m/f) in Düsseldorf, Germany

Key Account Manager (m/f)at Mintel


In this role, you will be responsible for a portfolio of 4-5 strategic multi-regional accounts with significant spend and/or growth opportunity, and will be ultimately responsible for the retention and growth of those accounts.

As the global lead for those accounts, you will be responsible for leading an account team with local account directors on all areas of account planning, servicing and negotiation. Reporting into the Global Key Accounts Manager, based in London, you are also accountable to both the local regional structures of the accounts and the global vertical executive and will have an active voice in Mintel’s strategic global projects.


  • Own strategy and commercial relationship of global accounts

  • Meet growth and renewal targets

  • Close partnership with the Client Service team to ensure focus is driven by clients’ needs.

  • Prioritize actions to be executed by local Account Directors, in line with client and Mintel’s regional goals

  • Together with Client Service team, create and ensure all relevant related collateral is easily accessible for all regional account teams

  • Set a global, client-focused perspective, including servicing, analyst engagement, marketing collateral, sales pitches, & project requests.

  • Quarterly Reviews with client at their HQ, reviewing all global servicing, global usage, projects delivered globally, and collaborative strategic direction of account (if desired)

  • Regular reviews conducted with internal stakeholders to track progress (and update accordingly) against strategic plan

Experience And Skills

  • Experience of Account Management, renewing and upgrading Accounts

  • Strong performance track record in an client facing role

  • Self-starter - one who is able to create new best practices and lead by example

  • Fluency in German


  • CPG experience preferred

  • Exceptional negotiation and account management skills

  • Strong communication skills, working with global teams