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Mintel IT Support Technician in London, United Kingdom

IT Support Technicianat Mintel


Location: St Paul's

Monday to Friday 8am to 4:30pm

Salary: up to 28k p.a.

IT Support Technician - 2 years minimum experience

Central London based company seeking to recruit a motivated people-focussed IT professional reporting to the IT Support Manager

The Role

Providing support to office based staff and remote workers - hardware, software and telephony.

Assisting Line Managers in the IT induction process of new staff - developing and delivering end user training when required

Collating, monitoring and ensuring the successful completion of tickets on the Jira ticketing system.

Monitoring and maintaining AV equipment in conference rooms and meeting rooms

Mentor junior IT Support personnel

Occasional International travel

The Skill Set

The successful candidate will have experience in the following

Google enterprise suite administration

GAM - Google Apps Manager Command line tool for Google administration

LDAP database administration

Microsoft Active Directory administration

MDT administration and scripting

Microsoft PowerShell

Anti Virus software management and administration

Laptop hardware diagnostics and troubleshooting

Advanced Microsoft Office knowledge

Advanced Microsoft Windows 7/Windows 10 diagnostics

Some experience using Linux/Unix Command line tools

Mobile phone setup and administration